At EffortMart, we want to ensure that your shopping experience is seamless and satisfactory. Below are the details of our Cancellation and Return Policy.

• Order Cancellation

We understand that sometimes you may change your mind or make a mistake while placing an order. To provide you with flexibility, we allow order cancellations under the following conditions:

• Cancellation Before Shipment: You may cancel your order anytime before it is shipped. Once the order is processed and dispatched, it cannot be canceled.

• How to Cancel: To cancel an order, please contact our customer support team at support@effortmart.com or call our helpline at +91-9250064987. Provide your order number and request a cancellation.

• Order Status: If your order is already in the “Shipped” status, you will need to follow our Return Policy instead of cancellation.
  
  

•  Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a return option within a specified period. Please read the following carefully:

• Return Timeframe: You can initiate a return within 7 days from the date of delivery.

• Eligibility for Returns:

  • The product is unused, undamaged, and in its original packaging with all tags intact.
  • Certain products, such as perishable goods, personalized items, and intimate products, are not eligible for returns unless they are defective or damaged during shipping.

• Refund Process:

  • Once we receive the returned product, we will inspect it to ensure it meets our return criteria.
  • If the return is approved, we will process a refund to the original payment method, or we can issue a store credit, depending on your preference.

Refunds may take up to 2-4 business days to reflect in your account depending on your payment provider.

• Non-Returnable Items

The following items are non-returnable:

• • • Gift cards
    • Downloadable software products
    • Personalized products (unless defective or damaged)

Items marked as “Final Sale”

•  Defective or Damaged Items

If your item is defective or damaged upon arrival, please follow these steps:

• Contact us within 7 days of receiving the product.
• Provide a description of the issue along with images of the damaged or defective item.
• We will offer a replacement or full refund for the damaged item, including covering the return shipping costs.

Contact Us

If you have any questions or concerns regarding our Order Cancellation or Return Policy, please reach out to us:

• • • • Email: support@effortmart.com
      • Phone: +91-9250064987