Updated On : 21/11/2024

At EffortMart, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward refund process:

1. Eligibility for Refund:
– Refund requests must be made within 7 days of receiving your order.
– Items must be unused, undamaged, and in their original packaging.
– Certain products like perishable items, personal care products, or digital downloads may not be eligible for refunds.

2. How to Request a Refund:
– To initiate a refund, please contact our customer support team via the app or email at support@effortmart.com with your order number and reason for the refund.
– Our team will guide you through the next steps, including how to return the item if necessary.

3. Processing Time:
– Refunds will be processed within 24-48 business hours after approval. The refund will be credited to your original payment method.

4. Shipping Fees:
– Original shipping fees are non-refundable. In case of a defective or incorrect product, EffortMart will cover the return shipping costs.

5. Non-Refundable Items:
– Gift cards, digital products, and any personalized items are not eligible for refunds.

If you have any questions or concerns, don’t hesitate to reach out to us. Your satisfaction is our priority!